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Today, we’re zeroing in on something that often gets overlooked until it’s too late: Standard Operating Procedures, or SOPs. Whether it’s training new team members, navigating a vacation or unexpected sick leave, or simply making sure tasks get done the right way every time, SOPs are the foundation of a stable, resilient practice. Our guest is Sherrie Busby, a certified dental assistant, sought after speaker and expert on creating and maintaining SOPs in the dental practice.

Even though we can’t see what’s happening inside those tiny tubes, what’s lurking there can have a big impact on the health of our patients and our practices. Joining us is someone who knows this subject inside and out—Tija Hunter. With over 40 years of experience in clinical dentistry, Tija is the Immediate Past President of the Illinois Dental Assistants Association and has also served as Vice President. She’s here to share best practices for waterline testing and maintenance, along with simple daily steps to ensure our water stays clean and safe. Plus, she’ll let us in on her go-to waterline system and a host of practical tips you can start using right away.